AU  - Kenagy JW
TI  - HEalth care service quality—reply
PT  - JOUR
DP  - 1999
TA  - JAMA
pages = {1330-1331},
VI  - 282
IP  - 14
AID  - 10-1001/pubs.JAMA-ISSN-0098-7484-282-14-jbk1013 [doi]
4100  - http://dx.doi.org/10-1001/pubs.JAMA-ISSN-0098-7484-282-14-jbk1013
SO  - JAMA October 13, 1999 282(14):1330