@article{doi:10.1001/jama.1989.03420050048031,
author = {Steffen GE},
title = {The quality of care is unmeasurable: An equation, a paralogism, a paraphrasis, a quackery... and a reply-reply},
journal = {JAMA},
volume = {261},
number = {5},
pages = {701},
year = {1989},
doi = {10.1001/jama.1989.03420050048031},
URL = { + http://dx.doi.org/10.1001/jama.1989.03420050048031},
eprint = {/data/Journals/JAMA/9142/jama_261_5_031.pdf}
}