@article{doi:10.1001/jama.289.4.434,
author = {Casalino L and Gillies RR and Shortell SM and et al},
title = {EXternal incentives, information technology, and organized processes to improve health care quality for patients with chronic diseases},
journal = {JAMA},
volume = {289},
number = {4},
pages = {434-441},
year = {2003},
doi = {10.1001/jama.289.4.434},
URL = { + http://dx.doi.org/10.1001/jama.289.4.434},
eprint = {/data/Journals/JAMA/4865/JOC21257.pdf}
}