@article{doi:10.1001/jama.2009.1044,
author = {Werner RM and McNutt RA},
title = {IDentifying and improving quality of care—reply},
journal = {JAMA},
volume = {302},
number = {4},
pages = {383},
year = {2009},
doi = {10.1001/jama.2009.1044},
URL = { + http://dx.doi.org/10.1001/jama.2009.1044},
eprint = {/data/Journals/JAMA/4473/jlt0722_383a_383.pdf}
}