RT Journal
T1 ORganization section
JF Journal of the American Medical Association
JO Journal of the American Medical Association
YR 1939
FD September 9
VO 113
IS 11
SP 1037
OP 1040
DO 10.1001/jama.1939.02800360051017
UL http://dx.doi.org/10.1001/jama.1939.02800360051017
AB LOST PATIENTS FROM AN OUTPATIENT CLINIC 
    A STUDY IN COOPERATIVENESS OF PATIENTSHORACE GRAY, M.D., AND MARGARET CURTIS, R.N.SAN FRANCISCOIn these days of agitation over adequate medical care it is no less than just to insist that, within the economic level locally accepted in outpatient clinics, medical care be both expert (so far as humanly possible in a grade A medical school today), and extremely cheap to the patient (at a generous financial deficit to the university) and by contrast to analyze the willingness of patients to avail themselves of their opportunities. The present evidence is based on outpatients but probably holds also for many private patients.From this clinic evidence has been published to the effect that (1) among patients with diabetes who missed  appointments the proportion of those presumably recoverable but not recovered amounted to the discouraging value of 55 per cent1 and (2) among