RT Journal A1 Kangovi S, Grande D T1 HOspital readmissions and measures of quality—reply JF JAMA JO JAMA YR 2012 FD January 25 VO 307 IS 4 SP 361 OP 362 DO 10.1001/jama.2012.12 UL http://dx.doi.org/10.1001/jama.2012.12 AB Although observation services are hospital-based, they are classified by payers as outpatient services. Consequently, they are not counted toward a hospital's readmission rate. Therefore, we agree with Dardick and Stein and have emphasized the need to monitor changes in observation service use as readmission penalties are implemented. Penalties could serve as incentives for hospitals to increase the use of observation status as a way to provide patients with hospital-based acute care without readmitting them.