RT Journal A1 Bodenheimer T, Wagner EH, Grumbach K T1 IMproving primary care for patients with chronic illness JF JAMA JO JAMA YR 2002 FD October 9 VO 288 IS 14 SP 1775 OP 1779 DO 10.1001/jama.288.14.1775 UL http://dx.doi.org/10.1001/jama.288.14.1775 AB The chronic care model is a guide to higher-quality chronic illness management within primary care. The model predicts that improvement in its 6 interrelated components—self-management support, clinical information systems, delivery system redesign, decision support, health care organization, and community resources—can produce system reform in which informed, activated patients interact with prepared, proactive practice teams. Case studies are provided describing how components of the chronic care model have been implemented in the primary care practices of 4 health care organizations.