RT Journal
A1 Cresswell K, Sheikh A
T1 ELectronic health record technology
JF JAMA
JO JAMA
YR 2012
FD June 6
VO 307
IS 21
SP 2255
OP 2255
DO 10.1001/jama.2012.3520
UL http://dx.doi.org/10.1001/jama.2012.3520
AB 
While we agree with many of their points, we take issue with the claim that the benefits of EHRs are “well documented” because there is to date very little robust, generalizable evidence that investments in EHRs translate into direct short-term benefits to health professionals or patients.2 Our prospective evaluation of the implementation and adoption of England's National Health Service Care Records Service (national hospital-based EHRs) found that instead of improving care, this often resulted in considerable disruption to professionals' work flows and care provision. We found that it was this reality, rather than professional reluctance or resistance, that impeded effective integration.3