Thus, it may be necessary to take a step back and consider whether the
real problem is the way health care is organized, financed, and delivered.
In some respects, the way health care is delivered today has not changed much
from 50 years ago, even though the technology of health care is vastly changed.
The Institute of Medicine report Crossing the Quality Chasm13 found that the way medical care is
delivered, particularly for chronic health problems, is failing to ensure
high quality and is inefficient. The report provides recommendations to change
fundamentally the patient-physician relationship, make health care truly continuous,
open medical records to patients, and promote the use of evidence-based medical
decisions. Although the goal is to improve quality, such approaches might
also greatly improve the efficiency of the health care system. For instance,
one possibility is having all prescribed medications, even if written by different
physicians, in a single electronic record. With this capability, the patient
and treating physician could have on-line access to drug prices and information
on the actual out-of-pocket costs to be paid under the patient's prescription
drug insurance coverage. Together the patient and physician could make better
decisions about what treatments fit the patient's health care needs and also
could consider the patient's ability to pay. If this type of improved efficiency
can be achieved, the driving and relentless erosion of health insurance by
increasing costs might be restrained and affordable access to needed treatments
safeguarded.