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ARTICLE |

Staff of Nursing Homes FREE

J. Neil Henderson, PhD
JAMA. 1981;245(10):1027-1027. doi:10.1001/jama.1981.03310350017012
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To the Editor.—  The advice by Sloane and Gwyther (1980;244:1840) regarding nursing homes and nursing home selection is excellent. Their comments regarding positive outcomes of institutionalization are particularly noteworthy. However, one comment deserves elaboration. Tucked away in their list for evaluating a prospective nursing home is the suggestion to "talk to residents, visitors, and staff." "Staff" requires special consideration.My data from a 13-month participant-observation study in a typical proprietary nursing home show that from the patients' view, the important care-giving staff is the corps of nurses' aides.1 Nurses' aides comprise about 43% of the total staff,2 are usually untrained,2,3 and have the most patient contact time.1 In addition, I have found that the lengthy in-room tasks of the housekeepers allow them to be important providers of psychosocial support.4 Families view only the administrators or licensed nursing staff as important resources regarding patient care, not

REFERENCES

Henderson JN: Chronic Life: An Anthropological View of an American Nursing Home, dissertation. Gainesville, University of Florida, 1979.
Nurses in nursing homes: The heavy burden (the reliance on untrained and unlicensed personnel), in Nursing Home Care in the US: Failures in Public Policy, supporting paper No. 4, report No. 94-00. Subcommittee on long-term care of the Special Committee on Aging, US Senate, 94th Congress, first session, 1975.
Moss F, Halamandaris V: Too Old, Too Sick, Too Bad . Germantown, Md, Aspen Systems Corp, 1977;.
Henderson JN:  Nursing home housekeepers: Indigenous agents of psychosocial support . Hum Organization , to be published.

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Henderson JN: Chronic Life: An Anthropological View of an American Nursing Home, dissertation. Gainesville, University of Florida, 1979.
Nurses in nursing homes: The heavy burden (the reliance on untrained and unlicensed personnel), in Nursing Home Care in the US: Failures in Public Policy, supporting paper No. 4, report No. 94-00. Subcommittee on long-term care of the Special Committee on Aging, US Senate, 94th Congress, first session, 1975.
Moss F, Halamandaris V: Too Old, Too Sick, Too Bad . Germantown, Md, Aspen Systems Corp, 1977;.
Henderson JN:  Nursing home housekeepers: Indigenous agents of psychosocial support . Hum Organization , to be published.
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