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Merriam-Webster's Medical Office Handbook

Jane M. Orient, MD
JAMA. 1997;277(22):1814. doi:10.1001/jama.1997.03540460080040.
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Office Management

This book trades on the name Merriam-Webster, and the best part (recommended for both transcriptionists and physicians) is the 155 pages on the English language: punctuation, grammar, frequently confused words, and abbreviations.

However, the advice on medical office management is decidedly generic, dangerously incomplete, and diametrically opposed in its underlying principles to what is manifested in Noah Webster's dictionary.

Helpful sections include a discussion of filing methods, record disposition, and scheduling systems. Sample reports will serve as useful guides for transcriptionists.

The computer sections are marginal at best. While emphasizing the need for frequent backups, the book gives little information about the types of systems that are available. The discussion of computer security is restricted to reprinting the American Medial Association position, with no practical advice on implementation and no mention of the potential third-party abuse of personally identifiable data entered into a networked computer. However, there is


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Accreditation Information
The American Medical Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The AMA designates this journal-based CME activity for a maximum of 1 AMA PRA Category 1 CreditTM per course. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Physicians who complete the CME course and score at least 80% correct on the quiz are eligible for AMA PRA Category 1 CreditTM.
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