Most cases of foodborne illness are never reported to public health authorities. But that doesn’t mean those afflicted suffer in silence. Many people turn to social media to complain and even identify food purveyors they believe are responsible.
To tap into this rich source of information, city public health departments have begun mining the tweets and online reviews of those possibly sickened by food.
The City of Chicago Department of Public Health was the first to test the potential of social media in identifying foodborne outbreaks. The department partnered with civic-minded local technologists and the Smart Chicago Collaborative, a nonprofit organization that uses technology to improve the lives of Chicagoans, to develop an application to monitor Twitter for possible food poisoning references. A similar project is under way in New York, where the New York City Department of Health and Mental Hygiene is working with Columbia University technologists and the review website Yelp to comb restaurant patrons’ comments for signs of a budding outbreak.
Graphic Jump Location
Public health departments in Chicago and New York are using social media tools such as Twitter and Yelp as sources of consumer comments that might help identify outbreaks of foodborne illness.
Some tools below are only available to our subscribers or users with an online account.
Download citation file:
Web of Science® Times Cited: 1
Customize your page view by dragging & repositioning the boxes below.
More Listings atJAMACareerCenter.com >
The Rational Clinical Examination: Evidence-Based Clinical Diagnosis
All results at
Enter your username and email address. We'll send you a link to reset your password.
Enter your username and email address. We'll send instructions on how to reset your password to the email address we have on record.
Athens and Shibboleth are access management services that provide single sign-on to protected resources. They replace the multiple user names and passwords necessary to access subscription-based content with a single user name and password that can be entered once per session. It operates independently of a user's location or IP address. If your institution uses Athens or Shibboleth authentication, please contact your site administrator to receive your user name and password.