Increased use of e-mail by physicians, patients, and other health care
organizations and staff has the potential to reshape the current boundaries
of relationships in medical practice. By comparing reception of e-mail technology
in medical practice with its historical analogue, reception of the telephone,
this article suggests that new expectations, practice standards, and potential
liabilities emerge with the introduction of this new communication technology.
Physicians using e-mail should be aware of these considerations and construct
their e-mail communications accordingly, recognizing that e-mail may be included
in the patient's medical record. Likewise, physicians should discuss the ramifications
of communicating electronically with patients and obtain documented informed
consent before using e-mail. Physicians must keep patient information confidential,
which will require taking precautions (including encryption to prevent interception)
to preserve patient information, trust, and the integrity of the patient-physician
Some tools below are only available to our subscribers or users with an online account.
Download citation file:
Web of Science® Times Cited: 121
Customize your page view by dragging & repositioning the boxes below.
More Listings atJAMACareerCenter.com >
Enter your username and email address. We'll send you a link to reset your password.
Enter your username and email address. We'll send instructions on how to reset your password to the email address we have on record.
Athens and Shibboleth are access management services that provide single sign-on to protected resources. They replace the multiple user names and passwords necessary to access subscription-based content with a single user name and password that can be entered once per session. It operates independently of a user's location or IP address. If your institution uses Athens or Shibboleth authentication, please contact your site administrator to receive your user name and password.